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Page 1
XXXXXXXXXXXXXXXXXXXXXXXXX
X TABLE OF CONTENTS X
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page
Table of Contents.................................................1
1.0 Starting and using the program...............................2
1.1 Using the floppy disk drive................................2
1.2 Using the hard disk........................................2
1.3 How to use the program: the status/input line..............3
2.0 What this program can do for you.............................3
2.1 An overview................................................3
2.2 Communication and mis-communication........................4
3.0 Program update information...................................7
3.1 The Heart-to-Heart Survey..................................7
3.2 Update for professional therapists and counselors..........7
4.0 Growth resources for couples.................................8
Page 2
1.0 STARTING AND USING THE PROGRAM
1.1 Using the floppy disk drive
In order to start the Heart-to-Heart Program please follow these
instructions:
i. Put your DOS diskette in Drive A and turn on your computer.
Press <RN> until you see the prompt "A>" or "A:".
ii. Remove your DOS diskette from drive A and insert the
Heart-to-Heart diskette.
iii. Type "HEART" and then <RETURN>.
For your convenience, you may want to tranfer specific DOS files to
the Heart-to-Heart diskette. This will allow you to start the program
without first loading DOS from a separate diskette. To do this start
DOS with your DOS diskette in drive A. Place the Heart-to-Heart program
diskette in drive B. Type "SYS B:" and <RETURN>. You will see the
message "System Transferred". Then type "COPY COMMAND.COM B:" and
<RETURN>. You should then see the message "1 File(s) copied".
Now you can start the program at any time by placing the
Heart-to-Heart diskette in drive A, turning the computer on, entering
time and date, and typing "HEART" when you see the prompt "A>" or "A:".
1.2 Using the hard disk drive
First copy the program to your hard disk using these instructions:
i. Start DOS from your hard disk.
ii. Create a subdirectory for the Heart-to-Heart program using the
DOS command "MKDIR". It can be any name up to 8 characte
make sure you pick a unique name. For example, if you picked "HRT",
to create the subdirectory you would type in "MKDIR \HRT" followed
by <RETURN>.
iii. Now type in "CHDIR" followed by your subdirectory name, in our
example that would be "CHDIR \HRT".
iv. Place the Heart-to-Heart diskette in Drive A and type in
"COPY A:*.*" followed by <RETURN> to copy all of the files on
the Heart-to-Heart diskette to the new directory.
Now that you have copied the Heart-to-Heart diskette files to your new
subdirectory you can start the program using the following
instructions. We are assuming that you have chosen "HRT" as your
subdirectory name.
i. Start DOS from your hard disk and change to the Heart-to-Heart
subdirectory using "CHDIR": type in "CHDIR \HRT" and <RETURN>.
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ii. Type in "HEART" followed by <RETURN> to start the program.
1.3 How to use the program: the status/input line
As soon as you start the program and during all the time you are
using it the bottom line on your screen functions as a status/input
line. It tells you when the program is busy and when it is waiting for
some input. It also tells you what type of input the program will
accept at any given time. If the bottom line reads "Thinking..." the
program is performing various operations and is not yet ready to accept
input from you. Some operations may take up to 15 seconds, so be
patient.
If the program is waiting for input and you type in an inappropriate
input the program will BEEP and continue to wait for the appropriate
input. For example, if the bottom line says "Enter Y or N." and you
type in "1" the program will BEEP and continue to wait for a "Y" or an
"N".
The program is menu-driven which means that at each stage of the
program you will be presented with choices of what to do next. When you
have decided what you want to do just enter the number of your menu
choice. At other times you will be asked to type in information. When
you have finished typing in the information requested just hit the
<RETURN> key to enter it and move on to the next screen.
You can end a session with the program from some of the menus by
selecting the menu choice "End the Program", or at any other time by
simultaneously holding down the <CTRL> and <BREAK> keys. <CTRL> <BREAK>
will save any responses you may have entered and close all open files.
2.0 WHAT THIS PROGRAM CAN DO FOR YOU
2.1 An overview
This program is a tool which couples can use at home to improve
their communication skills in order to find more joy and satisfaction
in their relationships. Most researchers and practitioners of
couple-oriented therapy agree that communicating effectively is one of
the most important ingredients in a successful relationship, perhaps
even the single most important. Many couples have not learned effective
communication skills, instead they employ inefficient and harmful
methods learned from their parents or other societal role models. The
good news is that couples can learn new and more satisfying ways of
communicating.
The first part of the program is the Heart-to-Heart Questionnaire
which comes in 5 different versions: Unmarried Couples; Pre-marital
Couples; Unmarried with Children; Married without Children; and Married
with Children. The questionnaire consists of 180 to 200 statements
depending on the version chosen. Each partner completes the
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questionnaire separately by choosing one of five possible responses to
each statement. The possible responses range from Strongly Disagree to
Strongly Agree. The statements reflect various issues in 12 major areas
of couple dynamics: Leisure Activities, Finances and Goals, Male and
Female Roles, Friends and Family, Parenting, Personality Issues, Sex
and Intimacy, Realistic Perceptions, Realistic Expectations, Problem
Solving, Communication, and Values. Research has shown that the ability
to handle the issues which arise in these areas is a key to creating
happy, successful relationships.
After both partners have completed the questionnaire the program
generates the Heart-to-Heart Talk, a guided communication session for
the couple. During this session each partner takes turn reading groups
of statements and both partners' responses from the Heart-To-Heart
Questionnaire. Further questions ask each partner to expand on some of
their responses. Each partner takes turn speaking and listening, so
this is not a discussion or debate, but rather a chance for each
individual to access their own innermost thoughts and feelings. The
session is designed to give couples an experience of a type of honest
and open communication that many may not be familiar with. Individuals
are encouraged to take responsibility for what they have created in
their lives as a first step towards changing what they are not happy
with.
If a couple accepts the challenge of honesty and self-disclosure
provided by this program they will be able to create an uplifting,
joyful and intimate experience for themselves. They will also be able
to apply what they learn to improving the effectiveness of their daily
communications.
2.2 Communication and mis-communication
The desire to communicate is one of our deepest human needs. When we
become aware, even at an subconscious level, that our communications
are garbled, inhibited or dishonest we start to feel anxious and
uncomfortable. When we are not able to openly give and receive clear
communications we can become divorced from the vital cycle of giving
and receiving which is essential to all forms of life. The more we shut
ourselves off by blocking communication, the more dead we feel inside.
When we contemplate opening up new avenues of communication by
taking some risks of self-disclosure we may feel overwhelmed by what we
percieve as fear or anxiety. Actually these feelings are just a form of
excitement which precedes the rush of new life and energy which, when
we decide to jump in, start to flow into areas of our own being which
we had been slowing killing off by starvation. There are few joys equal
to that of the release we feel when we let down our barriers and
shields and allow new life to flow through us.
We miscommunicate in many ways. The first and most obvious way is by
not communicating at all, by just holding what we think and feel
inside. This can lead to the most amusing and sad misunderstandings.
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Ask yourself how often you expect your partner to read your mind? For
most of us, mind-reading is a very ineffective form of communication.
How often do you depend on mind-reading?
When we eventually are forced to communicate with others in order to
resolve pressing problems or provide for the necessities of life and we
are afraid or unable to reveal our deepest thoughts and feelings then
we resort to various methods of garbling our communications which seem
to protect us from hurt and ridicule. Unfortunately these methods of
garbling only seem to protect us, actually they only lower our feelings
of trust in ourselves and in others and can eventually produce enough
stress on to cause physical or psychological dis-ease.
A wonderful and straightforward discussion of how and why we garble
our communications and what we can do about it can be found in Virginia
Satire's book "Peoplemaking". Acording to Satire, the three most common
forms of miscommunication are placating, blaming, and intellectualizing.
To obtain the maximum benefit from the Heart-to-Heart-Talk you will
need to set aside as much as possible these three methods of
miscommunication. What that means is 1) don't palcate: say whatever
comes up and feels true for you, even if you think that your partner
will not want to hear it; 3) don't blame: teke maximum responsability
for your own feelings and the situation you have created for yourself;
and 3) don't intellectualize: allow whatever you feel or think to just
come immediately to the surface without analysis even if you don't
understand it fully. To put all of this in a positive way: just be
yourself, be honest. Trust yourself and trust your partner.
What this program offers you is a chance to take some personal risks
with your partner by opening up new areas of communication. You'll
probably be surprised how much you have been relying on mind-reading
and the mix-ups that may have resulted from that. You may also become
aware of how you garble your communications. You may discover a new and
very exciting way of communicating with your partner called total
honesty.
Often we don't communicate because of unwritten rules we have
tacitly agreed to about what things can and cannot be openly discussed.
In a couple, the existence of large areas of taboo subjects can
undermine the self-respect of both partners and their level of mutual
trust. The larger these areas are, the more threatened each partner
feels by their shadows. The fear of these taboo areas can be
transformed into anger and hatred of one's partner or oneself and,
finally, the fear and anger are likely to be transformed into the state
of indifference which can lead to the dissolution of the relationship.
This program challenges you to take a look at your taboo areas. If
you take this challenge you will be amazed at how self-disclosure, even
of feelings which you may fear are too negative to admit to and may
hurt your partner's feelings, can rekindle and nurture a sense of love,
joy and intimacy between you and your partner. You can begin to build a
safe place for communication with your partner, a private sanctuary
where you feel free and secure enough to discuss any and evrything you
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may be feeling or thinking without having to censor yourself. With
these feelings of freedom and security will come a heightened sense of
your own self-worth and trust in yourself.
Societal myths about "Love" lead us to believe we can only feel
truly happy and secure if we have the good fortune to "have" someone
else who "really" loves and needs us. If your sense of security and
self-worth are based on the love and needs of someone other than
yourself, how secure are you? What happens if the other person goes
away, are you then worth nothing? Fear of losing external security is
not the only problem because when we depend on someone other than
ourselves for our happiness we are giving up our a large part of our
own personal power and it is very likely that we will eventually begin
to resent the power over us that we have given to the other person.
To be succesful in our relationships with others we first need to
nurture our relationship with ourselves by cultivating a strong
internal sense of our own self-worth. Once we find the security and
happiness we are seeking inside, we become more able to share that
happiness with others.
The myths about romantic love with which we are constantly bombarded
tell us that love is a subjective feeling: either you have it or you
don't. If you're one of the lucky ones you bump into Mr. or Ms. Right,
you are both overwhelmed by the feeling of love, marry and live happily
ever after, overcoming all difficulties by drawing strength from the
immensity of your feeling of love. Well folks, it just ain't so. Love
does have a subjective part, but it also has a very important active
and objective part. The active part of love is loving.
It is the feeling of love which draws us together in the first place
but, in the long run, it is the action of loving which keeps us
together and maintains and nurtures our relationships. Relying on the
feeling of love to solve the problems which will inevitably arise in a
relationship is one of the greatest mistakes a couple can make. Love
will not work things out for you, only taking the risks and making the
changes necessary to resolve real problems in the real world can do
that. Doing what you need to do to resolve the problems which will
inevitably arise in any relationship is one of the highest expressions
of loving, it is love in action.
Once you begin to look at the problems in your relationship as
opportunities to express loving you may begin to feel grateful for
having them. The expression of loving through concrete actions
rekindles and nurtures the delicate flame which is the subjective
feeling of love.
Openly sharing your deepest hopes and fears with your partner is a
powerful form of active loving. Active loving means taking the risk of
self-disclosure. It may seem too risky to bring out everything that you
have kept hidden, perhaps for many years. However, you will find that
when you bring your hopes, fears, doubts and other hidden feelings out
into the open your anxiety will be transformed into excitement and joy.
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Your original fears will seem so absurd to both you and your partner
that you will be able to laugh at them. You are a fallible and funny
human and--surprise!--so is your partner. Get both of your skeletons
out of the closet, jiggle them around and have a good laugh.
This whole experience can be a joyful, easy, and loving one if
that's what you decide to make it. If you want to make it hard on
yourself you then you will, either way you will learn a lot about
yourself and your partner.
3.0 PROGRAM UPDATE INFORMATION
3.1 The Heart-to-Heart Survey
In order to improve the effectiveness of individual questionnaire
statements and to create an update of the Heart-to-Heart program which
will incorporate comparative statistical data we are conducting a
survey of users of the program. If you participate in the survey you
will receive a free copy of the program update.
To participate in the survey first complete the questionnaire and
print out the Relationship Profile and the Heart-to-Heart-Talk. If you
have the program on a hard disk or you are using a backup copy of the
original diskette please make sure that you copy the COUPLE.ANS file
which contains your respsonses onto the original diskette. To do this
from a hard disk first insert the original Heart-to-Heart diskette in
drive a then use "CHDIR" to go to the directory where you have the
Heart-to-Heart program and type "COPY A: COUPLE.ANS". If you are
using a backup floppy diskette then insert the backup diskette in
drive A and the original Heart-to-Heart diskette in drive B. Make sure
you are in drive A (the prompt will be "A>" or "A:"), then type "COPY
B:COUPLE.ANS".
Mail your original diskette to InterActive Software. Please enclose
a stamped self-addressed diskette mailer. Please allow up to three
months for us to compile the statistical information and complete the
program revisione.
Your responses to the questionnaire are, of course, strictly
confidential.
3.2 Update for professional therapists and counselors
We are planning a version of the program for professionals in which
the output will be presented in a format suitable for use in a therapy
or counseling session. As it stands the program is geared towards home
use by couples, the planned update for professionals would generate
output more suitable for the use of a third party during couple
therapy or counseling. It will also incorporate more detailed
statistical information and analysis than the version for home use.
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If you might be interested in this professional version, please
contact us at InterActive Software.
4.0 GROWTH RESOURCES FOR COUPLES
If you have benefited from your experience with this program, you
may wish to expand on that by participating in some other forms of
personal growth experiences. One possibility is individual or couple
therapy, another is offered by the many excellent personal growth
seminars which are now widely available.
An experience which is particularly recommended by the author of
this program is the Insight Awakening Heart Seminar, a six-day
seminar, offered in many cities around the world by Insight
Transformational Seminars, a non-profit organization. The Insight
seminars are unsurpassed for creating a safe, supportive environment
for personal growth and risk-taking in a group setting.
For more information check your phonebook to see if there is an
Insight office in your city or write or call:
Insight Transformational Seminars
2301 Wilshire Boulevard
Santa Monica, CA 90403
(213) 829-9816
Here are four selected books which you may find useful and inspiring:
"Time For A Better Marriage" by Don Dinkmeyer and Jon Carlson; American
Guidance Service; P.O. Box 99, Circle Pines, MN, 55014; (1-800-328-
2560 to order)
An excellent workbook for developing better communiation skills.
"The Bridge Across Forever" by Richard Bach
A different kind of love story.
"You Can Heal Your Life" by Louise Hayes
Useful techniques for healing our relationships with ourselves
and others.
"Peoplemaking" by Virginia Satir; Science and Behavior Books Inc.; Palo
Alto, CA; 1976
A wonderful book for everyone about how to improve the ways in
which we communicate with ourselves and others, especially geared
towards families.